What is SmartFrame?

Time to upgrade your looksoftware solutions? Here are some things to consider when you are planning for an upgrade.

We often get requests from customers for upgrade documentation. We don’t normally prepare formal documentation for version upgrades as the process is fairly simple. 
 

Upgrading your IBM i machine:

Don't allow an error message to get the best of you!

When one of your users receives an error message, it is not unusual that this elicits some panic on their part and, as the solution provider, you may get a barrage of calls or emails asking for that issue to get fixed ASAP.

In all instances it’s important to understand the error type, the cause/trigger, the user’s environment and, hopefully, a way to reproduce the problem yourself.